Etiquette

Time to Spa

Daily 10.00 a.m - 7.00 p.m

Times may vary depending on business demands/seasons. To avoid disappointment please book in advance.

Spa Etiquette

To preserve the harmony within the spa, we kindly ask you to turn off your mobile phone to maintain a tranquil experience.

Reservations

Advance bookings prior to your intended treatment is required. From your hotel room please dial “491” or “0”, our external number is 098 29000/098 29513.

Arrival Time

You are encouraged to arrive at least 1 hour prior to your appointment to enjoy our facilities.

Late Arrivals

In the event that you are running late we will endeavor to conduct your full treatment. However treatment will be shortened should there be a booking immediately afterwards.

Cancellations

Cancellations within 12 hours of treatment will incur a 100% charge and within 24 hours a 50% charge.

Patch Test

24 hour patch test is required before tinting.

Minimum Age

To maintain a peaceful environment children under 18 years are not permitted in the spa. Children are permitted to use the swimming pool during allocated children hours.

Clothing

Swimwear is mandatory in the communal suites and pool area.

Gift Vouchers

An ideal present, treat yourself or that someone special to a gift voucher for any treatment. Gift vouchers are non refundable and must be presented at time of treatment or purchase of a product.

Pregnancy & Health

When making your reservation please advise your therapist that you are pregnant or you have health issues which could effect your treatment. This will enable your therapist to guide